Terms of use

The rates

Each board shows the rates of one jeweller, who sets their own margins. Bundiwal Tech supplies the service; it does not set, buy or sell at any rate shown. Rates are indicative, exclude making charges, wastage and GST unless the board says otherwise, and are not a quotation. A rate is marked live only while it is; outside the jeweller's hours the board shows the last closing rate. Confirm the final price with the jeweller before you buy or sell.

Nothing on the platform is investment advice or a recommendation to buy or sell. Trends are arithmetic on past prices, described on the methodology page.

Trade accounts

Trade sign-in is for businesses. The jeweller alone decides whether to approve an account, what it can see and whether it may book, and may withdraw any of these at any time. Keep your phone and your WhatsApp secure: anyone who can read your sign-in code can act as you. Give true details; the jeweller relies on them.

Booking

• Booking, where a jeweller offers it, is an agreement between you and that jeweller. Bundiwal Tech is not a party to it, does not hold or pass on money or metal, and does not guarantee delivery or payment.
• Orders are placed only at the jeweller's live RTGS rate, only during the jeweller's booking hours, and within the gram limits the jeweller set for you. If the rate has moved by more than 0.1% since you saw it, the order is refused and you are shown the new rate.
• An order is confirmed when the app says so. Payment, delivery, cancellation and any dispute are settled directly with the jeweller on their terms.

Jewellers and their staff

A jeweller is responsible for the rates and margins they publish, for approving their buyers and checking who they are, and for the orders they accept. The shop's owner is responsible for who they add as staff and for removing them. Their agreement with Bundiwal Tech covers fees and service levels.

Fair use

Do not copy the rates by automated means, overload the service, try to get into another person's account, or use the platform against the law. We may suspend access that does.

Availability and liability

Prices come from market data feeds and can be delayed, interrupted or wrong; the platform checks them and stops showing a rate as live when a check fails, but cannot promise that every figure is correct. The service is provided as it is. To the extent the law allows, Bundiwal Tech is not liable for any loss from relying on a rate, from a trade or booking, or from the service being unavailable.

Law

These terms are governed by the laws of India, and the courts at Nagpur have jurisdiction. We may update these terms and will change the date at the top when we do.

See also the privacy policy. Questions: support@bundiwaltech.com.